Terms and Conditions

Effective Date: October 2, 2025

Welcome to Family Physicians of Cedar Rapids (“FPCR,” “we,” “our,” or “us”). By accessing or using our website https://familydocscr.com, mobile communications (SMS/MMS), or engaging with our services, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). If you do not agree to these Terms, you should not use our website, communications, or services.

Website and Services

  • The content on our website is provided for general informational purposes only and is not intended as medical advice.

  • Medical information provided through our website, forms, SMS, or email communications does not replace consultation with a qualified healthcare provider. Always seek professional medical advice for diagnosis or treatment.

Eligibility

  • You must be 18 years or older to use our website or submit information through patient or payment forms.

  • If you are under 18, a parent or legal guardian must provide consent before submitting any personal or medical information.

Intellectual Property

  • All content on our website, including but not limited to text, graphics, logos, and design, is the property of FPCR and/or Biote® and is protected by copyright and trademark laws.

  • You may not copy, reproduce, distribute, or create derivative works from our website content without prior written permission.

User Responsibilities

By using our website or services, you agree:

  • To provide accurate, current, and complete information when submitting patient intake, contact, or payment forms.

  • Not to misuse or attempt to interfere with the functionality of the website or its services.

  • To respect all privacy and confidentiality standards outlined in our Privacy Policy.

Communications Consent

  • By providing your phone number, email address, or mailing address on forms, you consent to receive communications from FPCR, including appointment reminders, care updates, and account information.

  • SMS/MMS messaging: Message frequency may vary. Msg & data rates may apply. Reply START to Opt-In, STOP to unsubscribe (Opt-Out), or HELP for assistance via the same 10DLC number.

  • Your contact information will never be sold or shared with third parties for marketing purposes.

  • By providing your phone number, you consent to receive SMS and MMS messages from FPCR, including appointment updates, care communications, and limited promotional offers. You may withdraw this consent for SMS/MMS communications at any time by contacting us directly.

Payments and Transactions

  • Payments are securely processed through Stax Payments, our third-party payment provider.

  • FPCR does not store or retain payment card information.

  • By making a payment, you agree to comply with any additional terms required by Stax Payments.

Third-Party Services

  • FPCR uses trusted third-party vendors (e.g., Zoho Forms, Stax Payments) to collect, process, and store data.

  • While these vendors follow strict security standards, FPCR is not responsible for the availability, performance, or practices of third-party providers.

  • Information used in our SMS/MMS systems is never shared with third parties for marketing, lead generation, or analytics purposes.

Limitation of Liability

  • To the fullest extent permitted by law, FPCR and its affiliates are not liable for any damages arising from the use of our website, services, or communications.

  • This includes direct, indirect, incidental, or consequential damages, even if we have been advised of the possibility of such damages.

No Medical Guarantee

  • FPCR does not guarantee specific medical outcomes.

  • Treatment effectiveness varies between individuals, and results cannot be assured.

Website Accuracy & Errors Disclaimer

While FPCR strives to ensure that all information on our website is accurate, complete, and up to date, we cannot guarantee that all content is free from errors, inaccuracies, or omissions. This includes, but is not limited to:

  • Service descriptions

  • Pricing or promotional information

  • Medical and educational content

FPCR reserves the right to correct errors, update information, or modify content at any time without prior notice. FPCR does not warrant that the website or any of its functions will be uninterrupted, error-free, or free of harmful components. Reliance on any material provided on this site is at your own risk.

Indemnification

You agree to indemnify and hold harmless FPCR, its employees, and affiliates against any claims, damages, or expenses arising from your misuse of our website, services, or violation of these Terms.

Modifications to Terms

FPCR reserves the right to update or modify these Terms at any time without prior notice. Updated Terms will be posted on our website with a new effective date.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Iowa, without regard to conflict of law principles.

Contact Information

If you have any questions regarding these Terms, please contact us:

Family Physicians of Cedar Rapids

1515 42nd St NE

Cedar Rapids, IA 52402

Phone: (319) 365-7581

Email: Nurses@familydocscr.com